Our Pledge to the Highest Service Standards & Ethics
Our Service Standards are based on what our clients value. As a Taylor Porter client, you can be confident that we are working every day to meet or surpass the standards.
Taylor Porter Attorneys Pledge to Be
1. True to the Legal Profession
Protecting a client’s rights and interests under the law is an honorable pursuit — one that demands a high level of responsibility and accountability. As your law firm, Taylor Porter will
- Uphold the profession’s ethical values and principles.
- Represent you with honesty and integrity.
- Operate using acceptable legal practices.
- Earn your respect — never assume it.
2. Efficient Resource Managers
Time is important — for you and for us. Performing more efficiently, while still doing our job effectively, benefits us both. When you entrust your legal matters to Taylor Porter, we vow to
- Practice fair and reasonable billing.
- Match your specific needs to the most appropriate attorney or team.
- Use the latest technologies to save time and control expenditures.
- Work smarter and more creatively, without incurring unnecessary costs.
- Immediately notify you when additional resources may be required.
3. Tenacious Client Advocates
You hire an attorney because you want your matters clearly understood and favorably resolved. From day one, Taylor Porter is on your team — and you can count on our
- Proven ability to develop powerful legal strategies and tactics.
- Dedication to knowing your business and industry.
- Collective experience and legal acumen.
- Unerring attention to your specific legal and business objectives.
- Track record of always acting in your best interest.
4. Humble and Non-Partisan
It has never been Taylor Porter’s intention — or practice — to champion special-interest causes. Work with us and you can trust that
- Our concerns are legal and business-related, not political.
- Our attorneys are thoughtful when speaking or acting on our clients’ behalf.
- We will provide exemplary service and outcomes for current clients.
- We are only as good as our most recent performance for you.
5. Responsive and Collaborative
Navigating the legal system can be intimidating and time consuming. It is our responsibility to attempt to predict our clients’ objectives at all times. You can expect Taylor Porter to
- Respond promptly to your questions and requests — and to be proactive when necessary.
- Keep you informed of relevant developments.
- Always be amenable to collaboration to reach a successful result.
- Cooperate openly and willingly with you, with other law firms, and among our own staff.
- Effectively weigh the merits and potential drawbacks of settlement versus pursuit of a matter to judgment.